We are committed to radical transparency here at Tee Haute Couture, which is why we outline our business practices in full detail here. If you are looking only for shipping informations however, this page contains all the information you need. You can also check out our FAQ, and should you have questions not answered in out detailed documentation, you are welcome to contact us via our Contact Us page. If you need to make a claim for a refund or return, use the form here.
Shipping & Delivery
Shipping & Delivery
We are committed to radical transparency here at Tee Haute Couture, which is why we outline our business practices in full detail here. If you are looking only for shipping informations however, this page contains all the information you need. You can also check out our FAQ, and should you have questions not answered in out detailed documentation, you are welcome to contact us via our Contact Us page. If you need to make a claim for a refund or return, use the form here.
For a low flat rate of $ 6.-, we provide tracked shipping worldwide. This method of shipping greatly reduces the risk of lost orders & if anything does go wrong, claims are easy to file & resolve.
Free Shipping
If you spend $ 85.- or more on any order, shipping is free! This allows you to buy 3 Tees* for free shipping.
*refers to the Stanley/Stella Creator 2.0, which is our main selling Tee.
Fulfilment & Shipping Times
Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Your products are made specifically for you as soon as you place an order, which is why it takes a bit of time to deliver. The average fulfilment time is 3 to 5 working days. During peak seasons or in case of supply shortages, this may extend to 5 to 8 working days. If you select a colour-size combination on backorder, it might take a few extra days for restocking.
We also use eco-friendly shipping methods to reduce our carbon footprint. While this aligns with our commitment to sustainability, it means our shipping times may not compete with the high-speed deliveries offered by megacorporations. We believe that our planet-friendly approach is worth the extra time.
- Shipping inside the EU: 3-6 business days
- Countries neighbouring the EU: 5-9 business days
- USA & Canada: 6-12 business days
- Rest of the world: 8-15 business days
Production & Delivery by Region:
- EU/EAA: 6-11 business days
- EU Neighbours: 8-15 business days
- USA & Canada: 9-18 business days
- Rest of the World: 12-21 business days
If your order exceeds these expected times by 6 business days, please Contact Us.
Import Duty, VAT, GST/HST, ICMS, JST etc.
Within the EU VAT will be added at checkout based on the country of delivery, as is required by EU law, for cross-border sales within the treaty area. We do not charge taxes on orders outside the EU. However, depending on the country, customs duty, toll or tax could be levied against you for importing good. Below you will find a list with countries and their threshold.
(as of 2023-2024)
De Minimis is the value an imported parcel can have without incurring customs duty, toll or tax. VAT may still be charged. Here a list of countries and their de minimis threshold and their import duty and tax:
- United States: $800 USD – Duty rates vary by product type, typically 0-37.5%.
- European Union: €150 EUR for import duty – VAT applies above €22 EUR (typically 20%).
- United Kingdom: £135 GBP – import duty varies (usually 0-12%), and VAT (20%) is charged.
- Canada: $150 CAD for duties, $40 for taxes – duties vary (up to 20%), and GST/HST applies (5-15%).
- Australia: AUD $1,000 – duties are around 5%, plus GST (10%).
- New Zealand: NZD $1,000 – duties vary (typically 5-10%), plus GST (15%).
- Japan: ¥10,000 JPY – duties vary (0-10%) and consumption tax is 10%.
- China: No de minimis. All imports are subject to duties (typically 10-35%) and VAT (13%).
- Brazil: $50 USD (between individuals) – 60% duty and ICMS (17-25%) apply.
- Mexico: $50 USD – duties vary (up to 20%), plus VAT (16%).
- Russia: €200 EUR – a 15% duty applies, but not less than €2 per kg.
- India: ₹1,000 INR (approx. $13 USD) – duty rates range from 10-60% plus GST (12-28%).
- Switzerland: CHF 65 – VAT applies (7.7%).
- Singapore: SGD $400 – a 7% GST applies.
- South Korea: $150 USD – duties vary (8%) plus VAT (10%).
- Indonesia: $3 USD – duties vary (up to 20%), plus VAT (10%).
- Malaysia: MYR 500 (approx. $120 USD) – duties vary (5-20%) plus VAT (6%).
- Thailand: THB 1,500 (approx. $45 USD) – duties vary (10-30%), plus VAT (7%).
- Vietnam: VND 1,000,000 (approx. $42 USD) – duties vary (up to 30%), plus VAT (10%).
- Philippines: PHP 10,000 (approx. $200 USD) – duties vary (0-15%), plus VAT (12%).
- United Arab Emirates (UAE): AED 1,000 (approx. $272 USD) – a 5% duty applies.
- Saudi Arabia: 1,000 SAR (approx. $266 USD) – a 5% duty applies.
- South Africa: ZAR 500 (approx. $27 USD) – duties vary (up to 20%) plus VAT (15%).
Undelivered Shipping
If orders cannot be delivered, they are returned to our German fulfilment partner. In this case, you’ll be notified via email. Whether the order is eligible for reshipping or a refund depends on the cause & circumstances (see below).
Unless the error is on our part, or no package was sent, shipping costs are non-refundable.
For a low flat rate of $ 6.-, we provide tracked shipping worldwide. This method of shipping greatly reduces the risk of lost orders & if anything does go wrong, claims are easy to file & resolve.
Free Shipping
If you spend $ 85.- or more on any order, shipping is free! This allows you to buy 3 Tees* for free shipping.
*refers to the Stanley/Stella Creator 2.0, which is our main selling Tee.
Fulfilment & Shipping Times
Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Your products are made specifically for you as soon as you place an order, which is why it takes a bit of time to deliver. The average fulfilment time is 3 to 5 working days. During peak seasons or in case of supply shortages, this may extend to 5 to 8 working days. If you select a colour-size combination on backorder, it might take a few extra days for restocking.
We also use eco-friendly shipping methods to reduce our carbon footprint. While this aligns with our commitment to sustainability, it means our shipping times may not compete with the high-speed deliveries offered by megacorporations. We believe that our planet-friendly approach is worth the extra time.
Standard Delivery Times:
- Shipping inside the EU: 3-6 business days
- Countries neighbouring the EU: 5-9 business days
- USA & Canada: 6-12 business days
- Rest of the world: 8-15 business days
Total Production & Delivery by Region:
- EU/EAA: 6-11 business days
- EU Neighbours: 8-15 business days
- USA & Canada: 9-18 business days
- Rest of the World: 12-21 business days
If your order exceeds these expected times by 6 business days, please Contact Us.
Import Duty, VAT, GST/HST, ICMS, JST etc.
Within the EU VAT will be added at checkout based on the country of delivery, as is required by EU law, for cross-border sales within the treaty area. We do not charge taxes on orders outside the EU. However, depending on the country, customs duty, toll or tax could be levied against you for importing good. Below you will find a list with countries and their threshold.
(as of 2023-2024)
De Minimis is the value an imported parcel can have without incurring customs duty, toll or tax. VAT may still be charged. Here a list of countries and their de minimis threshold and their import duty and tax:
- United States: $800 USD – Duty rates vary by product type, typically 0-37.5%.
- European Union: €150 EUR for import duty – VAT applies above €22 EUR (typically 20%).
- United Kingdom: £135 GBP – import duty varies (usually 0-12%), and VAT (20%) is charged.
- Canada: $150 CAD for duties, $40 for taxes – duties vary (up to 20%), and GST/HST applies (5-15%).
- Australia: AUD $1,000 – duties are around 5%, plus GST (10%).
- New Zealand: NZD $1,000 – duties vary (typically 5-10%), plus GST (15%).
- Japan: ¥10,000 JPY – duties vary (0-10%) and consumption tax is 10%.
- China: No de minimis. All imports are subject to duties (typically 10-35%) and VAT (13%).
- Brazil: $50 USD (between individuals) – 60% duty and ICMS (17-25%) apply.
- Mexico: $50 USD – duties vary (up to 20%), plus VAT (16%).
- Russia: €200 EUR – a 15% duty applies, but not less than €2 per kg.
- India: ₹1,000 INR (approx. $13 USD) – duty rates range from 10-60% plus GST (12-28%).
- Switzerland: CHF 65 – VAT applies (7.7%).
- Singapore: SGD $400 – a 7% GST applies.
- South Korea: $150 USD – duties vary (8%) plus VAT (10%).
- Indonesia: $3 USD – duties vary (up to 20%), plus VAT (10%).
- Malaysia: MYR 500 (approx. $120 USD) – duties vary (5-20%) plus VAT (6%).
- Thailand: THB 1,500 (approx. $45 USD) – duties vary (10-30%), plus VAT (7%).
- Vietnam: VND 1,000,000 (approx. $42 USD) – duties vary (up to 30%), plus VAT (10%).
- Philippines: PHP 10,000 (approx. $200 USD) – duties vary (0-15%), plus VAT (12%).
- United Arab Emirates (UAE): AED 1,000 (approx. $272 USD) – a 5% duty applies.
- Saudi Arabia: 1,000 SAR (approx. $266 USD) – a 5% duty applies.
- South Africa: ZAR 500 (approx. $27 USD) – duties vary (up to 20%) plus VAT (15%).
Undelivered Shipping
If orders cannot be delivered, they are returned to our German fulfilment partner. In this case, you’ll be notified via email. Whether the order is eligible for reshipping or a refund depends on the cause & circumstances (see below).
Unless the error is on our part, or no package was sent, shipping costs are non-refundable.