For a low flat rate of [conPr var=”4″], we provide tracked shipping worldwide. This method of shipping greatly reduces the risk of lost orders & if anything does go wrong, claims are easy to file & resolve.

Free Shipping

If you spend [conPr var=”75″] or more on any order, shipping is free! This allows you to buy 3 Tees* for free shipping.

*refers to the Stanley/Stella Creator 2.0, which is our main selling Tee.

Fulfilment & Shipping Times

Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Your products are made specifically for you as soon as you place an order, which is why it takes a bit of time to deliver. The average fulfilment time is 3 to 5 working days. During peak seasons or in case of supply shortages, this may extend to 5 to 8 working days. If you select a colour-size combination on backorder, it might take a few extra days for restocking.

We also use eco-friendly shipping methods to reduce our carbon footprint. While this aligns with our commitment to sustainability, it means our shipping times may not compete with the high-speed deliveries offered by megacorporations. We believe that our planet-friendly approach is worth the extra time.

• Shipping inside the EU: 3-6 business days
• Countries neighbouring the EU: 5-9 business days
• USA & Canada: 6-12 business days
• Rest of the world: 8-15 business days

Production & Delivery by Region

• EU/EAA: 6-11 business days
• EU Neighbours: 8-15 business days
• USA & Canada: 9-18 business days
• Rest of the World: 12-21 business days

If your order exceeds these expected times by 6 business days, please Contact Us.

Import Duty, VAT, GST/HST, ICMS, JST etc.

Within the EU VAT will be added at checkout based on the country of delivery, as is required by EU law, for cross-border sales within the treaty area. We do not charge taxes on orders outside the EU. However, depending on the country, customs duty, toll or tax could be levied against you for importing good. Below you will find a list with countries and their threshold.

Undelivered Shipping

If orders cannot be delivered, they are returned to our German fulfilment partner. In this case, you’ll be notified via email. Whether the order is eligible for reshipping or a refund depends on the cause & circumstances (see below).

Unless the error is on our part, or no package was sent, shipping costs are non-refundable.

Our refund & returns policy lasts 89 days. If 90 days have passed since the purchase date, we can’t offer you any refund or replacement.

Refunds are calculated based on the product price as per the order invoice.

If you want to file a claim, use this form:

Shipping Returns

For returns, mail your product to:

MYSHOPLOGISTICS
Tee Haute Couture
Vitalisstraße 166
50827 Cologne, DE

Our packaging is designed to be reusable for returns. However, you are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

We recommend using a trackable shipping service or purchasing shipping insurance. We do not cover lost untracked or damaged returns.

Changes & Cancellations

We usually process orders multiple times a day, so there is a window of anywhere from a few minutes to a couple of days to make changes or cancel an order.

We cannot cancel or change an order that is already in production, so time is of the essence. The sooner you notify us, the better the chances that your item hasn’t gone into production yet. For changes in colour, size, motif, branding, or personalisation, the window is shorter. Address corrections or typos usually allow for a couple of days. Either way, Contact Us as soon as possible!

Damaged & Misprints

If your order arrives damaged or contains a misprint, you can submit a claim. We will require images of the damages or misprints to file a claim with our fulfilment partner. Once validated, we will initiate reshipment or a refund based on your selection on the claim form.

Returns

We encourage you to check size charts & choose the right colour before placing an order to avoid returns. Double-check your order before submitting it to catch any potential errors.

All products are made to order, so returns are handled with care to minimize waste. That said, we want you to have a great shopping experience, so we generally accept returns if you’re unhappy with your order for any reason. Personalised, Bulk Order & DeBranded products are excluded from this policy.

To be eligible for a return, the item must be unused, in the same condition that you received it & in the original packaging. Our eco-friendly packaging can be reused for returns. You are responsible for any return shipping costs & we recommend using tracked shipping, as we do not replace or refund untracked returns lost in transit.

Non-returnable/Non-refundable items:

• Downloadable software & digital products
• Fulfilment services (e.g., DeBrand, CO2 Offset)
• Special offer sale items
• Personalised products
• Gift cards & coupons
• Bulk orders

Once your return is received & inspected, we will notify you by email of the approval or rejection of your refund.

Replacements

If an order is lost in transit or arrives damaged, we will send you a replacement at no extra cost.

If your order was returned due to an incorrect shipping address, we must charge a handling & reshipping fee of [conPr var=”873″]. If you opt for a refund instead, a [conPr var=”374″] reshelving fee will be deducted & the rest will be processed according to our refund policy. Should you request a reshipment, we will send you an invoice via email & your order will be processed as soon as the fees are paid.

Delivery times for replaced products may vary depending on your location.

Refunds

If the error lies with us, you are eligible for a 100% refund or reshipment at no extra cost. This applies to any order & any item, including Personalised, Bulk Orders, DeBranded & special offer sale items.

If the error is on your end, or if it’s a return, fees & charges may apply. Any refund issued will have those fees & charges deducted. Reshipping fees for user errors are [conPr var=”873″]; reshelving fees for returned items are [conPr var=”374″] per item.

Shipping costs are non-refundable unless the error lies with us, or no package was sent before the claim was validated by our fulfilment provider.

If you cancel your order before it enters production, you may be eligible for a full refund, including shipping. If you cancel after fulfilment but before shipping, you are eligible for a refund, including shipping, but it will be treated as a return & a reshelving fee of [conPr var=”374″] per item will be deducted.

Personalised, Bulk Orders, DeBranded & special offer sale items are not returnable.

Once your claim has been approved, your refund will be processed & a credit will be applied to your original method of payment within a few days.

All claims must be submitted via the form above.

Examples

You found a great motif & decided to buy a Tee. Since it depicts a coffee mug we also sell, you add that to your order so you can match your Tee with your mug! Everything goes smoothly, but you notice a typo in the address in the order confirmation. You Contact Us & we can fix the issue. If you’re quick, even changes to size & colours can be made, or the entire order can be cancelled without any additional costs or fees.

If the order gets lost during shipping, no problem! We will resend it or offer you a full refund. If it’s our fault, you don’t pay a thing!

If the mug arrives damaged, we will cover it. Just be sure to take pictures of the item & packaging for your claim.

But what if you don’t like the colour of the Tee? As long as it’s in its original condition, you can return it. Use the original packaging & start your claim. If there are return shipping costs, you’ll need to cover them. We’ll also deduct a reshelving fee of [conPr var=”374″] from your refund.

If you didn’t notice the typo in the address & the package is returned to our fulfilment centre, we will inform you via email. You can then choose to have it redelivered, which requires a handling & reshipping fee of [conPr var=”873″]. If you prefer a refund, a reshelving fee of [conPr var=”374″] & the original shipping cost of [conPr var=”4″] will be deducted.

If you have questions or need clarification, Contact Us.

Late or Missing Refunds

If you haven’t received a refund within a week, first check your bank account again. Then contact your bank, PayPal, or credit card company; sometimes it takes a few days for the refund to be officially posted.

If you’ve done all of this & still haven’t received your refund, please Contact Us.

Pricing Transparency & Clarification

In all cases when we discuss prices & costs, it’s based on what you, the customer, see on the store & what ends up on your order invoice, regardless of our internal pricing structures & calculations.

Need Help?

Contact Us for questions related to refunds & returns.

Personalised Orders

Some special motifs allow for personalisation. These products will have an additional text field for the personalisation. Please adhere to character and/or word limits mentioned in the product description. Double & triple-check for errors, including colours & sizes, as personalised orders are not eligible for returns.

DeBranding

We offer a service where we remove our Tee Haute Couture brand logo from the back of the neck & move it to the inside. This way, the authenticity of your product is assured, but you’re not openly wearing a brand. This DeBranding costs [conPr var=”320″] & is offered as an upsell option for eligible products. Note that DeBranded items are non-returnable.

Bulk Orders

We offer discounts for bulk orders for teams, groups, parties, etc. We can even create custom designs to meet your specific needs. For inquiries, contact us.

In the meantime, anyone can enjoy 2 levels of discount on any product if you shop for [conPr var=”12500″] or more.

Transparency

We are committed to being a modern, fair & transparent company. We operate in the way we want other companies to operate. We manifest the world we want to live in by being an example of that world. We value fair trade, good working conditions, fair compensation for work, time & quality products. Our choices are guided by economic & ecological values that benefit not just us, but also the people who made our products, our customers who buy them & the planet from where we derive the resources for it all.

A big part of this is transparency. We’re not obligated to share any of the following information with you, but we want to. We want to be honest & clear about how we make our money. You trust us when you shop with us & we want to show you why that trust is warranted.

Pricing

As a basic pricing example, we will use our main seller, the Stanley/Stella Creator 2.0 shirt, which costs us [conPr var=”1270″] (excl. VAT). Shipping costs are partially shared. Tracked shipping in the EU/EAA is between [conPr var=”470″] & [conPr var=”650″] & for the rest of the world, it’s between [conPr var=”7″] & [conPr var=”9″]; plus [conPr var=”120″] per additional item; of which you only pay [conPr var=”4″] total & we cover the rest. If you buy the equivalent of three standard shirts or more, we cover the shipping costs entirely!

When you make a purchase, we cover all transaction fees charged by payment providers like PayPal & Stripe. These fees typically range between 1.4% & 3.99%, depending on your location & payment method. No matter how you choose to pay, rest assured that these fees are on us & they won’t be added to your total cost. Our goal is to make sure you enjoy a seamless shopping experience with clear, upfront pricing.

In the case of refunds, we always refund you the full amount you paid for the product. While the transaction fees we covered at the time of purchase are not returned to us by the payment providers, we believe in maintaining a fair & straightforward process, so we don’t pass these fees on to you.

Planting a tree to offset CO2 costs [conPr var=”1″] & if you pay half, we cover the other half. The costs for DeBranding or personalisation cover direct work time compensation for changing print files & adjusting other order parameters. Restocking or reshipping fees cover expenses levied by our fulfilment partner.

The base price for our standard shirt is [conPr var=”25″]. We have five discount levels that can stack. Instead of using percentage discounts, we reduce the base price by [conPr var=”1″] per discount level. With all potential discounts applied, you can get it as low as [conPr var=”1870″] for a single Tee with free shipping. Our total net margin on a standard Tee ranges from [conPr var=”130″] to [conPr var=”1125″] all factors considered. That is the raw profit margin, which does not yet take other costs or work compensation into consideration.

We are currently run as a sole proprietorship out of Spain, operating under the name “Tee Haute Couture”; and as such, we are subject to VAT & income tax. We are also obligated by EU tax laws to levy & pay VAT on all cross-border trade & commerce within the EU. The tax rates vary from 15% to 27% depending on the country of delivery. We do not charge any tax on orders outside of the EU.

We currently have monthly running costs of around [conPr var=”83000″] just to keep the company & website operational. On top of that, we invest hundreds of hours of work each month, which are not factored into this or our margins. Refunds, returns & other operational costs also add up—before we even start considering any form of marketing.

Are we getting rich doing this? No. Not yet anyhow. We would need to sell a lot of Tees to get there. But we believe in our designs, quality products & services & we are certain that we will earn a decent living from this one day. Thank you for supporting us & our dreams by shopping with us!

€ & $

We are a European company & all our partners & accounts operate in Euro, which is why our calculations are usually in €. Within the EU/EAA, all prices are shown in Euro (€). Outside the EU/EAA, prices are displayed in USD ($). We use a standard conversion rate found online.

$ prices may change more frequently to account for currency conversion rates.

If you use a VPN or have geolocation blocking active, you may not see the prices intended for your region. However, once you enter a shipping address, your cart will update to display the correct prices.

VAT, GST & JCT etc.

All prices shown are exclusive of VAT. VAT will be added at checkout based on the country of delivery, as required by EU law for cross-border sales within the treaty area. Since our fulfilment partner is in Germany, orders within the EU are subject to cross-border VAT, while orders within Germany are subject to Germany’s standard VAT of 19%. We file regular reports on all sales within the EU & pay the collected VAT. Tax rates vary depending on the country of delivery & can be found here.

We do not charge taxes on orders outside the EU. The final prices at checkout are as shown, based on the country of delivery.

% vs. [conPr var=”1″]

At Tee Haute Couture, we believe in rewarding our community with a discount system that’s as stylish & sophisticated as our designs. Our discount scheme is clear, straightforward & designed to give you more bang for your buck, while still reflecting our commitment to quality & artistry. The more effort you make, the better the discount you can get. All our discounts stack & for every discount level you reach, you reduce the price by [conPr var=”1″]. Some discounts apply to individual items or certain product types, while others apply to the entire order.

The Levels of Discounts

We don’t do complicated percentages that make you reach for a calculator. Instead, we keep it simple: [conPr var=”1″] off for every discount level you earn. The more you interact, shop & engage with our brand, the more you save!

• 24h Timed Tee Drop Discount – When a new tee drops, it’s discounted by one level for the next 24 hours. Be quick, because this discount is a fleeting one!
• 1st Among 28 Discount – During the first 24 hours after a new tee is released, the first 28 buyers get an extra discount level. It’s our way of saying thanks for being one of the first to appreciate a new design.
• 5 Tees 0r more! – If you spend [conPr var=”12500″] or more, which equals 5 of our main selling Tee, you gain 2 discount levels on those.
• Exclusive Discount Codes – Occasionally, we run exclusive offers as part of our marketing campaigns. These discounts are stackable with others, making your purchases even sweeter. Make sure you sign up for our newsletter to be informed about such offers.

Maxing Out Your Discounts

The more you engage, the higher your discount levels can climb. Most discounts apply automatically, such as 24h Timed Tee Drop Discounts, or 1st Among 28 Discounts, while others may require a code or specific choices during checkout. The maximum discount level you can achieve on a single item or an entire order is Level 5.

BTW: Free shipping does not count into this at all, so enjoy it on top of the discount, if you spend [conPr var=”75″] or more on any order.

Every discount is pre-tax & is displayed in your order confirmation & customer invoice accordingly. This means you’ll see the savings as soon as you finalize your purchase—no surprises, just great value.

Why Our Discount System is Unique

At Tee Haute Couture, we don’t inflate prices just to offer steep discounts later. We are transparent with our pricing & our discount levels reflect that honesty. We believe in offering genuine value—whether it’s through our timeless designs, our commitment to quality, or the way we reward our loyal customers.

Most shops offer discounts displayed as percentages because it’s more enticing to get 10% off than [conPr var=”1″], even if it could be the same amount. The double digits make a bigger impression, but it can be misleading. Many companies overprice their products to allow for large discounts later. We don’t inflate our margins, we keep them tight & transparent.

So, whether you’re a newcomer or a seasoned Tee Haute Couture aficionado, our discount system is designed to give you more of what you love, at prices that make your wallet happy.

Special Offer Sales

Sometimes we offer special sales. These could be “Mystery Shirts” where you choose size & gender preference & you’ll receive a random shirt with a random motif fitting your selection. Alternatively, we may offer specific Tees in specific sizes & colours.

We don’t want our products to go to waste & finding them a new home is an economical & ecological solution for returns. All items are checked & restocked by our fulfilment partners & are considered new & unused. Thank you for helping us reduce waste by buying one of our Special Offer Sale Shirts!

We value your feedback & creativity! If you have ideas for improving our store or suggestions for new motifs & designs, we’d love to hear from you. Here’s how our Suggestion Box works:

1. How to Submit Your Ideas: Use the Suggestion Box on our website to share your thoughts. Whether it’s a new design concept or a way to enhance your shopping experience, we welcome all contributions.
2. What Happens to Your Suggestions: When you submit an idea, you grant us full rights to use, modify & implement your suggestion as we see fit. By submitting, you agree to forfeit any claim to ownership or compensation related to your idea. We may choose to develop your idea, but we’re not obligated to do so.
3. Confidentiality & Acknowledgment: Please note that all submissions are non-confidential & we may receive similar suggestions from other customers or develop similar ideas internally. By submitting, you acknowledge that you have no recourse against us for using similar or identical ideas.
4. Personal Information: When you submit your suggestion, we may collect your name, email & other details. This information is used to evaluate your submission & contact you if needed. For more details on how we handle your data, please review our Privacy Policy.
5. No Obligation: While we appreciate your input, submitting an idea does not guarantee that we will use it & we are not obligated to acknowledge or respond to your submission.

Feel free to get creative—we can’t wait to see what you come up with!

We proudly use Print on Demand Dropshipping services to fulfil your orders. This method is efficient & economical, allowing us to offer products to a wider audience. We partner with Shirtee, operated by the German company Boender & Beutel GmbH in Cologne. They are eco-conscious, maintain high-quality standards & use Stanley/Stella products, our favourite apparel source.

Fair Trade & Fair Working Conditions

All our partners are eco-certified & operate under fair trade & working conditions, causes that are very important to us. We care about everyone in the chain of production from start to finish. From the cotton farmer, to you the customer. We want our products to make the world better, offer living wages for work provided & give you, our customer, peace of mind every time you put on one of our Tees. You should & can feel good when wearing our products, knowing that everyone received fair compensation for what they did to get that T-Shirt to you to enjoy.

Collaborations

We believe in shared success, which is why we make an effort to not stand alone. Instead we make an effort to bring in others into the fold & have various ideas & opportunities for others to share & contribute to the story of Tee Haute Couture.

The Circle of Tee

One of our goals is to form an alliance of Tee-Sellers, from quirky shops with weird designs to artists creating beautiful screen-printed shirts by hand. We want to build a mutual support group, exchange links, collaborate on projects & make friends with those who do this not just for money but for the love of the craft. Feel free to  Contact Us if you think you are a fit!

Collaborative Artis-Tee

We offer artists a platform to get their designs to market without worrying about the technical & business side. We treat your motifs with respect & adorn only quality products. Partner with Tee Haute Couture & you get half of all net profits from your designs. Promote your designs independently & we’ll create a landing page just for you. You are welcome to  Contact Us if you are an artist & interested in working with us!

Affiliated Partners

We also offer small-scale sponsorships & affiliate partnerships to content creators we like, appreciate & align with. Like our artist collaboration, we give you your own space & share the net profits; or give you a cut if you drive traffic to our shop. This way you do not need to worry about the technical & business side of things & can keep doing what you do best, without any distractions. Contact Us if you think this could be you!

We care about the environment & take our responsibilities serious. Fashion is one of the most destructive industries & we aim to distance ourselves from fast fashion & instead try to stand out as a brand that is eco-friendly.

CO2 Offset Option

We offer a CO2 offset option with every order. If you opt in, [conPr var=”050″] will be added to your order total & we will match it. With that [conPr var=”1″], we plant a tree to offset the carbon footprint of your order & its delivery. We gladly do our share if you do yours! Let’s plant some trees together through the One Tree Planted program at https://onetreeplanted.org.

Climate Action & Nature Protection Memberships

Tee Haute Couture is a member of https://www.mossy.earth & makes monthly donations matching our Mossy Earth membership to https://forestsinternational.org. We also have a stewardship with https://only.one.

We regularly post reports on our contributions & the work these organisations do in our News section.

We Are Not Normal

At Tee Haute Couture, it should be immediately clear that we don’t do things the usual way. Our grandiose & eclectic sense of humour shines through in everything we do—from our bold & unconventional designs to our quirky business practices. But there’s more to us than just jokes & offbeat style.

We believe in radical transparency, a trait that’s as rare as it is important. We’re not here just to make money; we’re here to create something meaningful. We want to engage with you, our community, in a way that feels genuine & open. That means pulling back the curtain on how we operate, sharing our triumphs as well as our challenges & being upfront about everything from our production processes to our pricing strategies.

Ethical Commitment from Seed to Shirt

Our commitment to doing things differently extends far beyond our designs. We care deeply about the impact our products have on everyone involved, from the farmers who pick the cotton to you, the customer who wears the final product. We’re fiercely dedicated to ensuring that our entire supply chain is as ethical & sustainable as possible.

We partner only with suppliers who share our values—those who prioritize fair wages, safe working conditions & environmentally responsible practices. Our products are made to order, reducing waste & minimizing our carbon footprint. & because we know that even small choices can have a big impact, we offer options like eco-friendly shipping & CO2 offset programs to help you make more conscious decisions, too.

Unconventional by Design

To say we are unconventional would be a tragic understatement. We embrace our weirdness, our fringe ideas & our love for the offbeat. But this isn’t just about standing out; it’s about creating a brand that feels real, engaging & genuinely connected to the world around us.

We don’t just want to sell you a T-shirt; we want to invite you into our world. A world where fashion is more than fabric, where every shirt tells a story & where humour, ethics & style come together in ways you won’t find anywhere else.

At Tee Haute Couture, we’re not just making clothes; we’re making a statement. We’re challenging the norms, questioning the status quo & creating something that’s as unique & diverse as the people who wear our designs. So if you’re tired of the same old thing, you’ve come to the right place.

Welcome to the weird, wonderful world of Tee Haute Couture.